Procuring New ERP Across a Complex, Multi-Departmental Environment

The Challenge

The Departments (one providing shared services to the other) required a modern, integrated ERP solution to replace end of life SAP ECC6 before it reached extended support in ~2 years and addressed the requirements of each Department’s HR and Finance business areas.

ConceptSix was engaged to assess the current landscape of the Departments and support them throughout the procurement lifecycle from business case development through option design and a highly complex joint approach to market.

The Solution

Developed a robust business case covering costs, benefits, risks, implementation options, and sourcing strategy.

Provided a clear, evidence-based roadmap to guide the Departments’ ERP investment and transformation journey.

Addressed complexities of the Departments’ environment, including shared services arrangements, multiple third-party systems, overlapping capability bundles, and multiple potential procurement outcomes.

Communicated complexities clearly with executives and within the RFQ documentation, enabling the Departments to engage the market with confidence and progress the procurement at pace.

The Impact

A clear, actionable business case enabled the Departments to make an informed decision on their ERP investment and laid the foundation for the procurement stage of the project.

Leveraging the robust foundations established early in the procurement, the team was able to successfully navigate the complexities of the procurement and stakeholders from both Departments to meet demanding deadlines.

The RFQ documentation clearly translated the complexities of the procurement to the market, enabling respondents to submit high-quality responses, targeted to the departments’ context and effectively addressing their requirements.